Privacy Policy
Last updated: September 11, 2026
Acumen Intelligence LLC ("Acumen Intelligence," "we," "us," or "our") operates the AI Tools platform at tools.acumen-intelligence.com (the "Service"). This policy explains what information we collect through the Service, how we use it, and who we share it with. It does not cover our separate marketing site at acumen-intelligence.com, which has its own privacy policy.
Account information
When you create an account, we collect your name, email address, and password. Your password is never stored in plain text — it's hashed and salted before it's saved. We also record your account's plan/role, trial and subscription status, and, if you register for an account, the IP address of that request (used only to rate-limit abuse of account creation, not for tracking).
Content you provide
Using the Service means sharing content with us, which we store so your work is available across sessions:
- Conversations you have with an AI tool, and any project context you save for reuse.
- Text files or URLs you choose to upload or ingest into a conversation.
- Idea submissions and prompt customizations you save — including any free-text answers and optional links you include.
- System Architect inquiries, including workload priorities, budget and region choices, retained-hardware details, structured requirements, saved revisions, research results, compatibility checks, recommendations, and exported reports.
Data Quality Profiler files
Spreadsheets you open in the Data Quality Profiler (.xlsx, .csv, .tsv) are read, profiled and cleaned entirely in your browser. The file itself is never uploaded to our servers, and cleaned files are created on your device.
- If you choose "Explain with AI", we send a bounded summary to the configured AI provider: column names, statistics, the list of findings, and a small number of sample values per column. Before anything is sent, values that look like personal data (such as email addresses, phone numbers, ID or card numbers, and every value in columns like names or addresses) are masked in your browser and masked again on our server. You're shown exactly what will be sent before you confirm, and nothing is sent unless you ask.
- If you choose "Save analysis", we store metadata only: the file name and format, sheet name, dimensions, column summaries, findings (with personal data masked), the cleanup plan you approved, the transformation manifest and quality scores. The plan includes any category spellings you chose to merge (for example "ny" → "NY"). We never store rows, sample values, or files. You can delete a saved analysis at any time, and it is removed permanently.
- We record that an AI explanation was requested for an analysis, to apply daily usage limits.
We don't currently accept binary file uploads for System Architect inquiries. Hardware information you enter or paste may include model numbers, capacities, dimensions, firmware details, and other technical specifications. Do not submit passwords, license keys, serial numbers, network addresses, or other sensitive identifiers.
How AI processing works
When you use an AI tool, your messages and any project context or ingested content are sent to a third-party AI model provider — Anthropic, DeepSeek, OpenAI, Google or Groq, depending on the model configured or selected for your session — solely to generate a response to you. System Architect may also send minimized workload and component requirements to the configured research provider to locate technical documentation and current market evidence. The research provider may receive search terms and source URLs needed for that request, but not your account credentials. We do not use your content to train our own models, and we do not control or make representations about how these providers may use data under their own policies; review their respective privacy policies for details.
Payments
Subscription billing is handled by Stripe. We never see or store your full card details — only your Stripe customer/subscription identifiers and billing status (e.g. active, canceled, renewal date) are stored on our side.
Transactional emails — password reset links and notifications about your idea submissions — are sent through Resend, a third-party email delivery service.
Cookies and local storage
We use a single session cookie to keep you signed in. It's httpOnly (not readable by page scripts) and is not used for advertising or cross-site tracking. We also store your light/dark theme preference in your browser's localStorage.
Data storage and hosting
Account data, conversations, Clapback Engine case data and explicit Clapback defaults, System Architect inquiries and related records are stored in Cloudflare D1, and the Service runs on Cloudflare's hosting infrastructure. Research evidence is retained as bounded source metadata, excerpts, normalized claims, and offer observations needed to explain a result; we do not promise to archive complete external pages.
Data retention and deletion
We retain account, conversation, and saved inquiry data for as long as your account is active, plus a reasonable period afterward for record-keeping. Historical inquiry revisions and reports may remain available until the project is deleted or a deletion request is processed. To request access to, correction of, or deletion of your data, contact us via the main site's contact form, since this platform does not have a separate support form.
Your rights
You can update your account details from your account settings, or request access, correction, or deletion of your data as described above. We do not sell your personal information.
Children's privacy
The Service is not directed at children under 13, and we do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact us
Questions about this policy can be sent via the main site's contact form.